Shipping policy

Shipping Policy

We currently ship within the United States, Canada and Australia only.

Processing Time
Orders are processed within 1–3 business days.

Shipping Time
Estimated delivery time is 8-18 business days, depending on your location.

Please note that shipping times may vary due to high demand or external factors beyond our control.

Tracking Information
Once your order is shipped, you will receive a tracking number via email.

Delays
We are not responsible for shipping delays caused by carriers, customs, or other external factors.

Lost Packages
If your package is lost in transit, please contact us and we will resolve the issue.

Address Issues
Please ensure your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by customers.

Contact
For shipping inquiries: contact@pocketools.store